FREQUENTLY QUESTIONS

Hair can be removed down to clean. Wash with luke warm water and mild shampoo.Cowashing the hair extensions twice a week with a deep moisturizing conditioner. How to wash: 1. Wash hair with a moisturizing shampoo. Don’t massage the hair. 2. Condition hair with a deep conditioner for 10 min to 1 hr. 3. After deep conditioning, rinse thoroughly with lukewarm water. 4. Lay hair flat and allow to hair dry completely. Don’t use a blow dryer. 5. Gently pat dry with a towel. Avoid wringing or twisting. 6. When brushing, start at the ends and gently work your way to the roots. 7. Curly hair should be combed and styled with fingers. 8. Wavy hair should be combed with a wide tooth comb. Note: Pls use Quality Products.

Yes,our hair can hold curls beautifully.We have some tips : Find correct temperature for the hair curling.We suggest raise the temperature little by little to test it out.Time control is very important,we suggest let the wand/curl sits on the hair around 8-10 seconds with proper temperature. Apply some hair spray will keep the curl pattern durable for whole day.

We recommend 160-180 Celsius degree or 320-360 Fahrenheit degree.Even human hair can be burned if the temperature is too high without proper time control.Heat protection products will be recommended during high temperature iron. Note: To restyle hair, use a blow dryer or curling iron on low or warm heat setting. Advise to test a one clip hair prior to coloring or restyling the full set.

Yes.Our hairs are 100% human virgin hair and all our natural color hair can be dyed or bleached to #27,we do suggest getting a professional opinion by an experienced colorist.As a general rule it is easier to darken the hair than to lighter the hair. We highly recommend having your hairdresser dye the extensions as you will get the results you want, coloring them yourself always poses a high risk of not coming out the shade you want.We would advise for a one clip weft to be tested prior to coloring or restyling the full set to make sure the resulting shade is what you anticipate. We also recommend using a semi-permanent shape as it is much more gentle on the hair extensions.As virgin human hair will be easily dry after leaving the hair donor,so don't dye or restyle the hair too frequently,it may lead to shortening the lifespan of your hair and possibly cause damage. Blonde bundles can be dyed darker or lighter colors. Any bleaching is done at the customer's own discretion and we cannot be held accountable if the results do not come out as intended

Normally the weight of 1 bundle is 95g-105g,we suggest you to take 3-4 bundles for a full head,Especially for the length from 20inch to 30inch,4 bundles are necessary.

For straight hair:Use a wide-tooth comb to the hair,it is suggested to comb the ends first,then the body,and comb from the roots to the end lastly. If you comb from the roots to the ends directly,it will cause shedding. Fro wavy or curly hair:The best comb is your fingers when you comb the wavy or curly hair.Also comb the ends first.

After the factory workers sew the hair pieces into a bundle,there might be a strand of hair that is not attached to the weft.So when you first comb or wash it,it will come out.that’s not shedding.Comb them out and it will be fine.The wefts are double drawn machine weft to prevent possible shedding.If you have to cut the weft to adjust the hair volume for your install,please make sure to seal the edges of the wefts to keep it from shedding.And never wash or comb the hair with too much strength,or it will break off.You’d better choose the round with wide-toothed comb.We don’t suggest comb the curly items. We want to reassure you that we always check the quality of the hair very strictly before delivering. We wouldn’t ship out the hair if it has abnormal shedding.

Generally, your package will be shipped within 24 hours after order confirm except Weekends and Holiday. However, we may need to wait for 2 or 3 days for the stock at times, thus the delivery will be delayed for 2 or 3 days.

Because the post office handles your shipment, we cannot guarantee the exact time of delivery. However, we will give you an idea of when the package will arrive. We suggest you to make orders 5 working days in advance thus you will have sufficient time for shipping.

We definitely will deliver your order in time under normal circumstances. While, shipping delays may occur due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.